Manage your pension online
Use our online member portal to:
- view your payslips
- view your P60 certificates
- view your pension increase information update your address or contact details
- nominate beneficiaries to receive any lump sums when you die
Check that your details are up to date
We keep some information about you on record so that we can stay in touch and ensure we’re paying the right benefits. This includes your home address, email address, bank details and information about any spouses or children.
You can update your personal details on the online portal.
Get help with how to register on the online portal
Pension information online
This year, for the first time, we put your pension increase information online. To see your pension increase information online, you need to register for the online portal if you haven’t already.
Once you’re registered, we’ll send you future Fund communications via email. We’ll also email you in February every year to let you know when the pension increase percentages are published and we’ll also email you in April to let you know when your personal pension increase information is available to view on the portal.
Why do we wait until April to confirm your pension increase?
The Trustees confirm the pension increases to Capita at the end of February. At this point, the pension increase percentages are made available on the payments and increases page.
The individual forecasted pension amounts are then calculated for our 37,000 pensioners by Capita which is the bit that takes some time. We work closely with Capita to make sure these are in place for the April payroll run. We send you your personalised pension increase amounts as soon as practically possible after this.
This is usually around 2 weeks before the April pension payment date.
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